Clarifying Warm Handover Requirements for Transitioning Soldiers
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Clarifying Warm Handover Requirements for Transitioning Soldiers
MILPER Message Number 16-118
Clarifying Warm Handover Requirements for Transitioning Soldiers

1. This MILPER message applies to all components and will expire one year from date of
issue.

2. Purpose: To define warm handover and clarify which transitioning Soldiers are
required to receive one.

3. Definition: Warm handover, as defined in References B through E, is a
capstoneprocess between the Army, its internal assets, and Transition Assistance
Program (TAP) interagency partners (primarily Department of Labor (DOL) and
Department of Veterans Affairs (VA)) resulting in the person-to-person introduction of a
transitioning Soldier to a partner agency for follow-up resources as needed to overcome
an extenuating circumstance or assist in a personal hardship.

The warm handover provides a confirmed introduction and assurance that the
appropriate interagency or service specific partner(s) acknowledge(s) that an eligible
Soldier requires post-military assistance and the partner(s) is/are willing to follow through
on providing assistance to meet the specific needs of his or her particular situation.

4. Applicability:
a. Current policy (References B through D) requires transitioning Soldiers who do not
meet the Career Readiness Standards (CRS) or in the commander’s or commander
designee’s determination, do not have a viable Individual Transition Plan (ITP) receive a
warm handover to the DOL and VA representatives nearest his or her intended post-
military location.

b. Transitioning Soldiers who do not have adequate post-military housing or
transportation (as indicated by answering “no” in blocks 22 and 23 of the DD Form 2958)
are considered not to have a viable ITP and will receive a warm handover to the VA and
DOL representatives nearest their intended post-military location as appropriate.

c. A recent report, Reference E, indicates Soldiers who do not transition with an
honorable discharge are at increased risk for suicide. As such, Soldiers will receive a
warm handover to the DOL American Job Center (AJC) nearest their intended post-
military location regardless of their characterization of service. Soldiers with an
honorable or general discharge may receive a warm handover to the VA as well.

d. For any Soldier receiving a warm handover to either the DOL AJC or VA, it is
imperative that the DD Form 2958 have the agency’s representative name in blocks 24.a
and/or 25.a, the agency’s address in blocks 24.b and/or 25.b, and the agency’s
telephone number in blocks 24.c and/or 25.c. Blocks 24.d and/or 25.d will be completed
once the handover is confirmed.

e. When a warm handover is required as a result of the capstone process and when
practical to do so, commanders will encourage Soldiers to register for DOL services at
the nearest DOL AJC prior to installation clearing. Conus-based transition service
managers should be familiar with the DOL processes of the DOL AJC nearest their
installation.

5. Transition counselors will inquire as to the anticipated characterization of service and
advise accordingly. Ultimately, partner agencies are responsible for determining eligibility
based on actual characterization of service.

6. The point of contact at AHRC Transition Division for this action is MAJ Gregory A.
Kienzle at 502-613-8522 or email at gregory.a.kienzle.mil@mail.mil.

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Download MILPER Message 16-118 for more information -------------------
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